CRM Booster
On every wish list: a complete history of emails, assigned to the matching documents within the ERP system. This creates high transparency and traceability for project managers, sales managers and managers along the whole process. The whole thing should then be easy to use and there should be no need for manual installation efforts on the clients. Sounds great?
Then the anthesis Outlook Add-in for SAP Business ByDesign is the right choice. Integrated into Microsoft Outlook your employees have the opportunity to replicate emails via self-defined rules in SAP Business ByDesign, and to keep contacts, tasks and calendar in sync – user-friendly, stable and reliable.
Overview
Benefits
Convenient integration of e-mails, service requests, appointments, tasks and master data
Automatic assignment of emails based on self-defined rules
Quick View for Customer Details
Consistent illustration in Microsoft Outlook and SAP Business ByDesign
Reduced workload and minimization of error sources through automatic synchronization of information
Set of Rules
You decide with self-generated rules which emails are automatically assigned to specific objects.
To do this, create a new rule. Select a customer or campaign to associate with emails and set your criteria.
How to adapt the CRM Booster to your individual needs.
Everything at a glance
With our clearly arranged SideBar in your Outlook you get all relevant information of the selected mails at a glance.
The data is loaded directly from your SAP Business ByDesign without further delay.
Via drag & drop, mails can be easily and simply assigned on request.
Upload Queue
Uploads are collected in a queue and can be uploaded in batch mode as desired.
Emails are sorted by company and can be checked in separate tabs and selectively uploaded.
Further operation takes place via action fields next to the individual elements in the queue.
You can delete individual elements, show details or be informed about the danger of a duplicate.
Technical implementation
We support the Microsoft Outlook versions:
Outlook 2010
Outlook 2013
Outlook 2016
Office 365
The CRM Booster was programmed with C # and generates a local database based on sqlite for the offline function.
The interface to SAP Business ByDesign takes place via standard and individually developed web services (via SAP Cloud Application Studio)
Pricing
Would you like to bring order and transparency into your company?
Then find out more about our CRM Booster now!
SUPPORT
Problems with operation? Application changes desired? We are there for you and support you in implementing your requirements and eliminating problems. Fast and without long telephone calls with a 1st level support – with direct contact: up to the development department.
UPDATES
Hotfix collections are imported into your products free of charge in defined cycles. Of course, the range of services offered by our products is also constantly growing – our existing customers should also benefit from this. Or would you rather skip 2-3 updates? Explain your business to us, we will be happy to adapt for you!
IMPLEMENTATION
Own product hosting or rather a professional hosting service? You decide how and where our products do their work. Adaptations to your SAP landscape are imported via so-called “Solution Templates” in order to avoid any form of errors, problems or failures in your systems. All products are checked, tested and provided with the anthesis seal of quality.
FOCUS ON BUSINESS
Our applications were developed with the end user in mind. Here the software depends on the customer and not vice versa. All developments are subjected to an extensive test phase and have been put through their paces by at least one pilot customer before the final roll-out.